7j777 bd Privacy Policy

1 Introduction and Scope

Welcome to the 7j777 bd platform. This Privacy Policy ("Policy") explains what information we collect from you while you use our website, mobile application, and related services, and how we handle that information.

This platform operates for users in Bangladesh. Using any service of 7j777 bd means you have read and agreed to the terms of this Privacy Policy. This Policy applies together with our Terms and Conditions, and both documents should be read together.

We place the highest importance on user privacy. We therefore collect only the minimum information necessary to provide our services. Collecting excessive or unnecessary information goes against our policy.

2 Types of Information Collected

7j777 bd may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Address and contact details
• Email address and mobile number

2.2 Financial Information

• Details of deposit and withdrawal transactions
• Payment method information used — such as bKash, Nagad, Rocket, or Upay account numbers
• Partial bank account details (we do not store full card or account numbers)

2.3 Gaming and Activity Information

• Bet history, game logs, and session duration
• Win and loss records
• Bonus usage history
• Customer service requests and communication records

2.4 Technical Information

• IP address and browser type
• Device model and operating system
• Time spent on the platform and pages visited
• Information collected through cookies and similar tracking technologies

3 How Information Is Collected

We collect information in the following ways:

• Directly from you: During account registration, the verification process, filling out deposit or withdrawal forms, and when contacting customer service.
• Automatically: Through cookies, log files, and browser storage while you use our platform.
• From third parties: In limited amounts from authorised service providers engaged for identity verification or payment processing.

We never collect your information from social media or any other source without your permission.

4 Purpose of Using Information

7j777 bd uses collected information for the following purposes:

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals
• Providing bonuses, cashback, and VIP benefits
• Maintaining platform security and detecting fraudulent activity
• Improving customer service and resolving technical issues
• Meeting applicable legal obligations
• Providing a personalised experience based on your preferences

5 Data Storage and Security

All data stored at 7j777 bd is protected using SSL (Secure Socket Layer) encryption technology. This means communication between your browser and our servers is fully encrypted.

We follow industry-standard security practices for data storage:

• Passwords are always stored in hashed form — no one can view your password directly
• Sensitive payment-related data is kept in a separate encrypted database
• Regular security checks are carried out to prevent unauthorised access to servers
• Internal staff access to data is strictly controlled

Data may be retained for the period required to meet legal obligations even after an account is closed or becomes inactive. Once that period ends, the data is securely deleted.

6 Sharing Information with Third Parties

We do not generally disclose your information to third parties. However, in certain cases that are unavoidable for service delivery, information may be shared:

6.1 Payment Processing

Transaction information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete your deposit or withdrawal. These providers operate under their own privacy policies.

6.2 Identity Verification

Identity information may be shared minimally with an authorised KYC (Know Your Customer) provider when account verification is required.

6.3 Legal Obligations

We are obligated to provide information when required by a court order, government investigation, or applicable law. In such cases, we do not share any information beyond what the legal framework requires.

6.4 Game Software Providers

Game studios such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe may receive limited technical data for the purpose of delivering their services, but no personal identity information.

7 Cookie Policy

Cookies are small text files stored on your device when you use our website. 7j777 bd uses cookies for the following reasons:

• Essential cookies: To maintain login sessions, store security tokens, and remember language preferences — disabling these may cause the site to not function properly.
• Analytical cookies: To collect anonymous statistics on which pages are most used and to improve the user experience.
• Functional cookies: To remember your gaming preferences and settings.

You can control or disable cookies from your browser settings. However, disabling essential cookies may interfere with logging into your account or processing payments.

8 Your Rights

As a 7j777 bd user, you have the following rights regarding your personal information:

• Right to access: You can request to know what information we hold about you.
• Right to correction: You can request that incorrect or incomplete information be corrected.
• Right to deletion: You can request that your information be deleted in certain circumstances, though some data may need to be retained due to legal obligations.
• Right to restrict processing: You can object to the use of your information for specific purposes.
• Right to data portability: You can request to receive your information in a structured format.
• Right to opt out of marketing communications: You can stop promotional emails or messages at any time.

To exercise these rights, contact our customer service team. We aim to respond to your request within 30 working days. You can also read our Responsible Gaming guidelines for information on data protection related to responsible gaming.

9 Privacy of Minors

7j777 bd is operated solely for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

Age is verified at the time of registration, and additional identity documents may be requested in suspicious cases. If we are informed that a minor is using an account, that account will be closed immediately and the associated data will be deleted.

10 Changes to This Policy

7j777 bd reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you via your registered email or through a notice on the platform.

Continued use of the platform after changes are made will be taken as your agreement to the updated policy. We therefore recommend reviewing this page periodically. If you have further questions about this policy, you may find answers in our FAQ section.

The date mentioned at the end of the policy indicates when it was last updated.

11 Contact

If you have any questions or requests regarding this Privacy Policy, please contact our customer service team. We provide support in Bengali and English 24/7.

Formal requests regarding data protection can be sent by email. We will respond in a timely manner subject to verifying your identity.